Privacy Policy

Effective Date: August 8, 2025

Welcome to Halthynoid (accessible via https://healthynoid.com), operated by Town Contacts Technologies Pvt. Ltd. Your privacy is critically important to us. This Privacy Policy describes how we collect, use, and protect your personal and medical information when you use our website and services.

1. Information We Collect

• Medical Reports and Prescriptions: Uploaded by users for analysis by our AI system.
• Personal Identifiers: Name, phone number (including WhatsApp), email address, and other contact details.
• Usage Data: IP address, browser type, device information, pages visited, and usage patterns.
• Communication Data: Messages and interactions with our support or AI assistant.

2. How We Use Your Information

We use the collected data to:

• Analyze medical reports and prescriptions using our AI tool ("Webenoid AI").
• Send health-related suggestions and reminders via WhatsApp and/or email.
• Improve our AI model and user experience (with anonymized data only).
• Ensure security and monitor usage patterns to prevent misuse.
• Respond to your inquiries and provide customer support.

3. Data Sharing and Disclosure

We do not sell your personal or medical data. We may share your information only in the following cases:

• Service Providers: Third parties who help us operate the platform (e.g., cloud storage, WhatsApp messaging API) under strict confidentiality agreements.
• Legal Compliance: If required by law or legal process.
• Consent: With your explicit consent for any additional sharing.

4. Data Storage and Security

• All uploaded documents are stored on secure servers with encryption.
• Access to sensitive data is limited to authorized personnel only.
• We use SSL encryption to protect data transmission.
• Regular security audits and updates are performed.

5. Retention of Information

Your data will be retained only as long as necessary for the purposes stated in this policy or as required by applicable laws. You may request deletion of your data at any time (see Section 8).

6. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your browsing experience. You can choose to disable cookies via your browser settings, but this may affect site functionality.

7. WhatsApp Notifications

By providing your WhatsApp number, you consent to receive health-related updates and suggestions. You may opt-out at any time by replying "STOP" or contacting our support.

8. Your Rights

You have the right to:

• Access your data.
• Request correction or deletion of your personal or medical data.
• Withdraw consent for data processing or communication.
• Request a copy of your data in a readable format.

To exercise these rights, please email us at support@healthynoid.com.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If we become aware of such data, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy regularly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Town Contacts Technologies Pvt. Ltd
Email: support@healthynoid.com
Website: https://healthynoid.com